FAQs

Are your pet foods safe to handle in the home? What about the bacteria?

The safety of our foods is top priority here at First choice Nutrition. With facilities linked to human food production standards First Choice Nutrition leads the market with our continued quality handling methods, the use of good HACCP controls, Defra approved micro-biological testing, raw material traceability and outstanding in house microbiological practices.
We genuinely care about your pets and are proud to say that we work hard to ensure our raw pet foods face the most safety and bacteria protocols in the UK. Our manufacturing plant in Manchester has been specifically built in line with all current EU legislation for the manufacturing and distribution of raw meat products.
First Choice Nutrition raw foods comply with the Legal Trading Requirement of the APHA (Animal Plant Healthy Agency) inspections which allow us only to be able to trade raw pet foods if we can show the foods have no Salmonella.

We have strict temperature controlled protocol for handling raw materials, production, packing, and despatch of finished goods, in order to maintain the highest standards and safety for both humans and animals that come into contact with our foods.

Our company runs a specialist delivery service and ensures the food is delivered direct to your freezer, minimising any risk of the product defrosting at delivery and having to be re-frozen again before consumption. Thus avoiding the subsequent bacteria problems that can arise from re-freezing. Our Manufacturing Facilities are registered by DEFRA registered plant No. 44/861/8112/ABP/PTF.
Good hygiene is paramount to good health for humans and this includes handling, storage and preparation of all foods but especially raw foods.

Is it safe to feed bones to pets?

Only if they are Raw! Cooked bones are low moisture and can easily split or cause choking. Raw bones are moisture rich, softer, more flexible and very easily digested in the low ph of a dog or cat's stomach acid.
Follow these guidelines to ensure your pet enjoys their delicious raw bones safely:

• Never cut or saw bones
• Never feed bones with small children present
• Never leave a dog un-attended with a bone
• Never feed cooked bones
• Always separate multi-dog house holds before feeding to prevent fights (raw meaty bones have a very high resource value and even the very best of friend dogs may fight)
• Always feed bones appropriate to the dog’s age, size, breed and experience
• Do not feed bones from the butcher as their storage history is unknown and bacteria may be prevalent
• If storing in between chewing sessions, rinse the bone under cold water and store in a plastic bag or container in the fridge
• Always dispose of any uneaten material after 48 hours post defrost

Can puppies be fed on a raw food diet?

Unless there is a medical issue, the young animal’s digestive system will be able to cope with the diet. Our puppy range is made with high quality portions of chicken and have a higher protein content to support growth. The puppy diets we provide are nutritionally complete and balanced, so nothing needs to be added to them.
It is safe to wean puppies from approximately 3-4 weeks of age onto our raw puppy food, alongside their mother's milk. We just recommend that the food is cooled to body temperature before feeding and can be tested in the same way as testing baby milk or with a thermometer. From 5-6 weeks of age you may find they no longer require the food warmed.

You can browse our selection of meals suitable for puppies via our main menu, use the feeding guides provided and or contavct us directly for more information. 

Can a raw diet be fed to a pet with a sensitive stomach?

As a general statement the answer is yes, in fact based on customer feedback, a raw food diet can help to resolve a number of health issues, including:

  • Allergies or food intolerances
  • Skin conditions: dermatitis, redness of skin, itchy skin, itchy paws
  • Digestive issues: sensitive stomachs, colitis, loose stools or constipation, gastro-enteritis
  • Anal gland issues
  • Stomach cramping
  • Joint inflammation or arthritis
  • Obesity

*We would like to stress that if a pet is unwell we would always recommend to seek veterinary attention in a timely manner.

Will my pet's stools be affected if they are changed over to a raw food diet?

This is likely to be a minimal issue if it does occur. The general observation and feedback we hear from our customers feeding a raw diet is that a pet on a raw diet, with the appropriate amount of raw bone, will have a drier, less odorous and more solid, easier to pick up stool.

The harder stool may also improve anal gland problems, as the stool will allow the anal glands to express themselves naturally through its passing.

How do I keep and defrost your frozen meat products?

We recommend feeding this product defrosted, either in a fridge overnight or simply left to defrost in the same way you would safely defrost any meat you would eat yourself. Not in the microwave.

The larger 1kg tubs may take up to 2 hours to defrost, depending on the temperature of the environment where they are being defrosted.
All defrosted meats need to be kept in a fridge and consumed within 48 hours. 

Can you cook your raw foods?

We recommend feeding our raw complete and balanced meals, just after they've been thoroughly defrosted - but not cooked.

The majority of our products thaw within the space of 2 hours at room temperature, and can be fed immediately in their wholesome raw state.
We do not advise that you cook or microwave our products as we are advocates of a raw diet and are unable to guarantee the nutritional value of our complete meals when cooked.
All our products are designed to be safely fed raw.